We are providing an update on the ongoing service disruptions affecting the AWS Middle East (Bahrain) Region (ME-SOUTH-1). We continue to make progress on recovery efforts across multiple workstreams. With the immediate phase of this event now better understood, we are moving to a more targeted communication model. Going forward, updates will be delivered directly to affected customers through the AWS Personal Health Dashboard. Customers who require assistance with this event are encouraged to contact AWS Support through the AWS Management Console or the AWS Support Center. We continue to strongly recommend that customers with workloads running in the Middle East take action now to migrate those workloads to alternate AWS Regions. Customers should enact their disaster recovery plans, recover from remote backups stored in other Regions, and update their applications to direct traffic away from the affected Regions. For customers requiring guidance on alternate regions, we recommend considering AWS Regions in the United States, Europe, or Asia Pacific, as appropriate for your latency and data residency requirements.
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Our team is actively investigating an issue preventing some users from logging in from the Product Selection Page, seeing errors when navigating the system, or overall slowness. We apologize for the inconvenience and will provide an update soon.
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We are currently investigating reports of some students experiencing an unresponsive screen in the i-Ready Diagnostic after clicking the “My Progress” bar. Our team is actively working to identify the root cause and will share updates as more information becomes available. In the meantime, students can press the Tab key or exit and resume the Diagnostic to continue working.
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