Reading School District

Our co-location partner continues to work to resolve the underlying facility infrastructure issue at the Equinix FR5 location in Frankfurt, DEU. Access to the affected area is currently restricted due to safety concerns, which is impacting our ability to assess the physical condition of the network equipment and provide a more accurate recovery timeline. Based on current information, full recovery is not expected in the near term and may extend beyond today. AWS Direct Connect connections at this location remain impaired. Customers with redundant connections through other locations remain unaffected. For customers using Direct Connect gateway and Transit Gateway, we recommend creating a AWS Site-to-Site VPN and attaching it to your Transit Gateway, refer to steps <a href="https://aws.amazon.com/premiumsupport/knowledge-center/dx-configure-dx-and-vpn-failover-tgw/">here</a>. For other customers we recommend establishing an AWS Site-to-Site VPN as a temporary backup path, refer to steps <a href="https://docs.aws.amazon.com/vpn/latest/s2svpn/SetUpVPNConnections.html">here</a>. We will provide another update by 3:30 PM PDT, or sooner if we have additional information to share.

Title: Users may be unable to sign in to OneNote using iOS devices User impact: Users may be unable to sign in to OneNote using iOS devices. More info: Impact is specific to users with OneNote build 16.112.717.0 or higher. Whilst we work on remediation, impacted users may be able to utilize OneNote on the web or remove Authenticator so that authentication falls back to the in-app webview. Users may also be able to sign in to any other Microsoft 365 apps first (e.g. PowerPoint), then attempt to sign in again in OneNote. Current status: We've identified that a code change included in OneNote builds 16.112.717.0 and above, designed to change how authentication requests are routed, introduced an issue with OneNote iOS Authenticator broker sign-in and is causing impact. We're deploying a code fix to correct this issue and expect that it'll complete deployment by the time of our next update. Scope of impact: Any user attempting to sign in to OneNote build 16.112.717.0 or higher using iOS devices is impacted. Start time: Monday, July 20, 2026, at 4:36 AM UTC Root cause: A code change included in OneNote builds 16.112.717.0 and above, designed to change how authentication requests are routed, introduced an issue with OneNote iOS Authenticator broker sign-in and is causing impact. Next update by: Tuesday, August 18, 2026, at 6:00 AM UTC