Reading School District

We are providing an update on the disruption affecting the Middle East (UAE) (me-central-1) Region. After a thorough assessment, we have determined that we are unable to restore access to the resources and data hosted exclusively in the mec1-az2 Availability Zone. We continue to work on recovering regional resources, as well as zonal resources hosted in the other affected Availability Zones (mec1-az1 and mec1-az3). Since the disruption began in March, most customers have been able to re-establish their operations in other Regions by restoring backups or copying data that remained accessible. AWS Support remains available to help customers who need assistance moving their applications to alternate Regions. We remain committed to supporting our customers in the UAE. We are working on replacing the affected infrastructure and will provide an update on the restoration of our services in the coming months. We have notified the relevant authorities and continue to work with them toward that goal.

We are currently investigating an issue affecting certain customized course activities and other functionality within Courseware. Users may encounter a security certificate error when accessing or downloading certain files, including guided notes and PDFs. The issue may also impact Sensei profile pictures.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Our Teacher Self Registration Service is currently unavailable. Our team will restore service as soon as possible.